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Transaction

What can you do with Open Text ECM Suite Transaction solutions?

• Raise the quality of customer service by making accessible customer records and all relevant information to customer service agents through a self-service customer portal

• Help your employees be more productive by eliminating time-consuming tasks, such as keying in data manually, and be able to process all relevant paperwork together

• Add speed to your business by automating transaction-based processes to be more efficient, responsive, and competitive

Watch this short video to learn how organizations are using Open Text for business efficiency: “We’ve seen our information environment become a lot more efficient for the users, giving them more time to do their job, rather than looking for information.”

Transaction solutions can capture all forms of documents, extract and store the important data, and incorporate it into workflow processes with other forms of content. It’s a perfect foundation for automating a wide range of business processes, including:

View a brief animated movie for an entertaining look at how Open Text Digital Mailroom can solve five business challenges all large organizations face – with one simple solution.

View the eight-slide presentation below for an overview of the beneficial impact of enterprise content management on business efficiency.

Open Text Transaction Products

Open Text Enterprise Process Services is the Open Text ECM Suite Shared Service for the entire ECM Suite that provides event-based processing, integration with ERP and legacy applications, graphical process design, and modeling tools, to automate high-volume, transactional business processes.

The Open Text ECM Suite products that help you improve transaction efficiencies fall into the following categories:

• Business Process Management establishes efficient business workflow processes and quickly modifies them as priorities change and your business evolves – without requiring IT help.

• Capture & Imaging captures paper documents and transforms them into digital content to promote business efficiency, ensures wider accessibility, and supports employee productivity.

Products