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英国The Business Case: Open Text Solutions for Healthcare
Providing healthcare personnel with complete and accurate patient information enables them to make informed decisions and prescribe the best possible treatment, improving patient outcomes and clinical pathways. Open Text healthcare solutions are designed with that outcome in mind.
Why you should consider implementing a healthcare solution from Open Text
Here’s why an Open Text solution is important in your organization:
Paper is unavoidable in healthcare. Many healthcare providers have made significant investments in Electronic Medical Record (EMR) systems for managing structured information, and these EMR systems have advanced the quality, safety, and reliability of patient care. Nevertheless, healthcare providers still rely on paper for a complete view of the patient, including documents such as consent forms, physician notes, and discharge summaries.
EMR systems are great, but not perfect. For all the benefits they provide, EMR systems lack the ability to deliver that complete patient view. They’re not designed to efficiently scan, manage, process, secure, and archive paper and other unstructured content such as Word doc and images. In short, this means that much of the content that makes up a patient profile is managed outside of the EMR system. That approach introduces cost, inefficiency, and risk, making compliance with regulations such as HIPAA more difficult.
Patient information touches the whole enterprise. Unlike Enterprise Content Management, EMR systems aren’t designed to handle other operational functions—such as billing, HR, accounts payable, claims management—or the content that goes with these enterprise processes. All of these requirements can be addressed by an enterprise content management integrated with a typical healthcare organization’s IT infrastructure. And that’s what the Open Text solutions for healthcare deliver.
It’s about augmenting, not replacing. An Open Text solution is not a replacement for already established healthcare systems, such as EMR systems, Hospital Information Systems (HIS), financial systems, and so on. Rather, it augments these systems, which were designed to handle structured data, by adding the ability to manage unstructured information in way that meets regulatory requirements, including security, controlled access, tamper-proof archiving, retention and disposition, and compliance with industry requirements.
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