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英国Operational Risk Management
The management of potential direct or indirect losses due to problems with internal processes, employees, systems, or external events, involves:
Operational risk self-assessments in which employees assess their work area, including business processes, IT environment, and staffing situation.
Bank- and business-specific indicators that are implemented to detect operational problems.
External loss data, gathered by other industry members, and scaled in order to adjust the loss. Loss data is the input for the actual analysis of operational risks inherent in processes, IT systems, HR situations, etc.
Enterprise Content Management (ECM) solutions from Open Text for operational risk management deliver this functionality with the following components:
Software: Archiving & Imaging, Business Process Management, Document Management & Collaboration, Extensions for Oracle, Extensions for SAP® Solutions, High Volume Document Processing, Knowledge Management, Report & Output Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Meet your Business Goals
Improve regulatory compliance; reduce risk of unwanted or illegal actions
Reduce error rate
Increase transparency and accountability
Key Performance Indicators
Process costs
Quality of processes
