Open Text Leads in ECM Solutions for Government

Governments around the world are modernizing their services – reengineering their infrastructure to engage citizens and democratize access to public information. Behind the scenes, a digitized government infrastructure connects workers across multi-jurisdictional programs and projects to deliver improved services while demonstrating an effective use of public funds.

Worldwide, across jurisdictions, levels and departments, government leaders face common challenges.  Whether you’re working at the municipal level to deliver water and sewage services, as a contractor in a tightly regulated sector like utilities, or at the federal level to ensure national security, the business processes are essentially the same. In these times of economic downturn and cost cutting, governments can operate more efficiently, lower costs, improve customer service and constituent engagement, and generate revenue by automating and streamlining various processes at different levels and across departments.

Levels of Government »

Open Text is currently helping over 9,500 public sector customers across all levels deliver improved services, programs and outcomes. To find out more, choose your level.

Role of ECM in the Public Sector »

In the digital economy, the role of ECM in the Public Sector is vital. Tom Jenkins, Executive Chairman and Chief Strategy Officer, explains why, citing examples from his new book "Managing Content In The Cloud":

• Managing Content in the Cloud prescribes effective solutions for securely managing diverse content types across multiple repositories, applications, platforms and devices- both across the enterprise and in the cloud. To preview the book, download an excerpt of the first chapter, The Business Needs (requires registration).