Global
中国
法国
德国
日本
英国Accounts Receivable
Business Goals
Reduces Days Sales Outstanding
Lowers collection costs
Increases Lockbox visibility
Improved customer relations
Enterprise Resource Planning (ERP) solutions offer core financial functionality on their own, but they do not offer tools to automate financial relationships with customers and vendors. The Open Text solutions for Accounts Receivable revolve around financial relationships with your customers. The Accounts Receivable collection process is the most important one, since debt collection is typically a tedious and time-consuming, paper-driven process involving many documents.
With Open Text solutions for A/R activities, you can reduce your Days Sales Outstanding through simpler dispute management by having all relevant documents at hand. Electronic Bill Presentment gives your customers self-service opportunities and lowers collection costs. Customer Master Data Management enhances your data creation process and data accuracy. The Lockbox solution improves the visibility of your organization’s lockbox with the benefits of document imaging.
Open Text solutions deliver this functionality with the following components:
Software:
Business Process Management, Document Management, Extensions for SAP Solutions, Project Management
Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.
Activities
Accounts Receivable involves Cash Application, Dispute Management and Electronic Bill Presentment.
Cash Application
The Open Text Lockbox solution improves the visibility of your organization’s l
lockbox with the benefits of document imaging. The solution:
Links associated documents with a check in the lockbox for easier processing
Imaging increases process monitoring throughout the processing in the lockbox
Tracks the status of checks in your lockbox and enables better monitoring
Integrates in SAP solutions
Solution Adaptations: Business Process Management, Document Management, Extensions for SAP Solutions
Back to topDispute Management
Your Accounts Receivable department is the point in your organization where sales become revenue. Debt collection is very tedious and time-consuming, being a paper-driven process involving purchase orders, delivery notes, proofs of delivery, invoices, activity reports, dunning letters, correspondence and more. Our solution for A/R is integrated in your SAP infrastructure. Your employees are empowered with the information and tools they need to more effectively and efficiently collect payments. Your employees can access all information and documents to find answers quickly and easily, address the proper contacts, and make the right decisions at the right time to accelerate your debt collection.
The Open Text solution will:
Reduce Days Sales Outstanding
Reduce bad debt write offs
Increase the efficiency of the debt collection process
Lower risks with regulatory compliance and litigation
Solution Adaptations: Business Process Management, Document Management Project Management
- ,
Electronic Bill Presentment
In recent years, the Internet has changed the way customers and the billing companies interact – replacing paper billing and check payment processes with electronic communication. Vendors, and customers who send and receive large numbers of bills and payments, will benefit the most from using Electronic Bill Presentment.
The Open Text solution saves your organization time and money by:
Replacing paper invoices
Reducing postage costs to mail invoices
Increasing cash flow through faster payments
Lowering bad debt factors by receiving payment prior to shipment
Lowering collection costs through improved payment processing
Creating potential incentive discounts offered to participate in the process
Solution Adaptations: Document Management, Extensions for SAP Solutions
Key Performance Indicators
Days Sales Outstanding
Collection costs
Customer Relation
