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Open Text Solutions for Customer Services: Customer Successes

Our customer success stories illustrate how these companies are using our Customer Services solutions to achieve success.

Library of Parliament
Implementing OpenText Content Server and Workflow to manage the creation of research documents from initiation and authoring, through to publishing and delivery.
Products: OpenText Content Server; OpenText Document Management; OpenText Records Management; OpenText Workflow
ICW Group
Enterprise wide deployment of Extended ECM for SAP Solutions solves content management challenges at ICW Group
Products: OpenText Extended ECM for SAP® Solutions; OpenText Records Management
Sprint
OpenText Records Management improves access to enterprise records, giving employees the ability to create, classify, manage, and retrieve content.
Products: OpenText Content Server; OpenText Document Management; OpenText Records Management
Nordea Liv & Pension
A key part of the process was to transfer most of Nordea Liv's documents from traditional paper-based distribution to electronic distribution.
Products: OpenText StreamServe
DONG Energy
The desire to create more direct marketing campaigns came with the need to get those campaigns out the door as quickly as possible. In the highly competitive market, DONG needed to be able to respond to the competition within twenty-four hours.
Products: OpenText StreamServe; SAP Document Presentment by OpenText
CLP
Operating in one of the most populous and diverse cities in the world, CLP faced significant communication challenges in its billing processes.
Products: OpenText StreamServe
Hi3G
Hi3G wanted a clearer more personalized invoice. They also wanted to remove all inserts. All in order to meet customer and market demands.
Products: OpenText StreamServe
SSAB
SSAB Strip Production estimates that the e-invoicing solution from OpenText StreamServe will help them to quickly get a return on their investment.
Products: OpenText StreamServe
Länsförsäkringar
By consolidating document output and establishing options for electronic communication through one central platform, Länsförsäkringar customers receive uniform and easy to understand transactional documents
Products: OpenText StreamServe
Oakland County
Hosted digital asset management from OpenText serves as central repository for rich media
Products: OpenText Media Management On Demand